Problem with Star Wars Jedi: survivor

Hello, i just bought this game from epic games, and the game just dont start, i didnt get any error, i tried everithing on EA forums, even EA agent cant help me, windows ubdate, reinstal game, reinstal graphic drivers, safe boot and other things, none of it work, i dont know if i should do refund or what, i just wanna play this game, i really enjoy fallen order, but when i finnaly catch good price and bought it and dowload it, the EA just dont work.