Re: Jedi survivor stuck at loading screen xbox

I have the exact same issue. nothing plugged.
His screenshot is the exact same thing that happens, except I see my xp bar on top.

@W1ss1W 

Try clearing your alternate MAC address with these steps:

Go to your Xbox Settings
Go to "Network", then "Advanced Network Settings"
Click on "Alternate MAC Address", and then click "Clear"

Let me know if that helps or not.

Hey I have done everything you have said but nothing has worked my game still doesn't load

Hello, @Uuujhhyujj 

I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

Hello so I have done all of that and it still doesn't work 

@Uuujhhyujj 

Try deleting the personal saved data for Jedi Survivor. To do that, please follow these steps. There is the risk of losing offline saves and changes to settings you've made. Normally, those download from the cloud, but I can't guarantee this.

1. Press the Guide button and then highlight the Jedi Survivor tile
2. Hit the Menu button. It's the small one to the right of the Guide button with 3 horizontal lines on it
3. Next, go to Manage game and add-ons > Saved data
4. Delete the file with your gamertag on it

Let me know what happens.

Do I select delete from console or delete all

Ok so I deleted it and it still won't load

@Uuujhhyujj 

Do you happen to use a custom gamerpic for your Xbox profile? If so, change it to a default one and let me know what happens.

So I did that and it still doesn't work 

@Uuujhhyujj 

Please try what I just suggested. If that doesn't help, try deleting and reinstalling the game.

Ok so I changed my profile picture then restarted my console and it worked thank you 

@Uuujhhyujj 

Great! Glad to hear it! If you have any other issues, please reach out to us again. May the Force be with you 🙂

Hi im having the same issue but cant seem to get it working. Im already using one of the default Microsoft gamer pics is there anything Else i can try?

@newvictoryk2 

Did you already try everything else suggested in this thread?

@newvictoryk2 

Can you try switching to a different default gamerpic?

Hey so I was able to load into the game after doing the steps but after closing it and trying to load it up again it's not working anymore 

Same issue here… nothing is working 

I’ve had the same problem, it crashed while playing the hologram game and I uninstalled it twice and luckily second time it resumed and not had any problems thus far (fingers crossed) there was no chance I was starting again after 24 bourse play time 

I'm having the exact same issue. Have tried all the suggestions and nothing works. So disappointing. 

I have the same problem. Working fine Saturday night (so after the first patch). As of Sunday morning, it only goes to a perpetual loading screen. Have tried uninstalling and reinstalling the game, and deleting local save data and alternate MAC address. Not going to bother with the other things since they aren't working for others and I don't have a custom Xbox profile pic. I was at 73% completion; it's going to be very aggravating if the only solution to this is starting a new game.