Severe Performance Issues on Xbox Series S – No Solutions Provided
I’m experiencing major performance issues while playing Star Wars Jedi: Survivor on my Xbox Series S. The game frequently stutters, drops frames, and struggles to run smoothly, making the game unplayable. I’ve tried all basic troubleshooting steps, including reinstalling the game, clearing the cache, and ensuring my console and game are fully updated, but nothing has improved performance.
I contacted Microsoft/Xbox support, but they refused to offer any exchange or solution since I purchased my console from a retailer. The retailer also won’t allow a return or exchange because the console has been opened. This has left me completely stuck with a device that does not run the game properly.
I also reached out to EA support, but I was only told to post on the forums, and that they can't help me with anything beyond troubleshooting (Microsoft already walked me through all the same steps). I’m hoping that by posting here, I can get some kind of real solution—whether from other players or from EA’s community managers. Are there any planned patches or workarounds that could help with these performance issues?
Any help or insight would be greatly appreciated.