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fwilmer44's avatar
fwilmer44
New Novice
5 days ago
Solved

Attempting to buy subscription

I tried to buy 30 days of subscription on the Swtor website, when I clicked pay now it told me that it didn’t work and I have to try again. When I checked my bank account it said my money was taken, ...
  • proxos666's avatar
    5 days ago

    have a look at the status of the transaction in your swtor account, does it say open or closed ? it needs to say closed before able to chase it with support

    otherwise it maybe a limbo payment stuck between merchants that will show as pending and drop off in 3 - 5 business days

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