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Sleepyone24seven's avatar
3 hours ago

New player cannot sub or make purchase

My account's less than a day old. And I get error every time I try to sub  but it keeps charging my bank account a dollar. I'm up 6 dollars spent just trying to sub  ive tried using other web browsers and using incognito mode still cant add my bank card or make purchases i really need help I called the suport phone number and the guy was in a rush to go home and did not help me at all told me to buy time cards I want to set up auto pay not use time cards and drive to the store to add game time....

1 Reply

  • That would indicate something in the account info is failing the merchant check, the $ amounts will auto refund in about a week between merchants as Swtor doesn't see this money

    Best advice is actually try a different card (if you cant find any account issue that may fail the merchant check) or Maybe link the account to steam and use the steam merchant to purchase a subscription 

    Credit cards can fail even if the data is correct but if the person is trying to use that card in a different country for example it will fail

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