Re: Hardware or game issue?

@Wolfsong85

If you press the windows key and type "reliability" open the reliability history and look and see what entries are there , is there anything different to 116 referencing the amd file ?

Also if you want in case there is a conflict with the bitraider services , try another install as non streaming per the directions at this link

@proxos666

Okay, so after work and an internet outage in my area, I can get back to this. I had disabled BitRaider already, so I don't think that would be interfering at all. I checked my reliability reports, and see some that show BCCode 117, even though the actual blue screens always showed BCCode 116 and never 117, as does the BlueScreenViewer program, with the paramters being antikmpag.sys, dxgkrnl.sys, and dxgmms1.sys, which I understand are the AMD drivers and the DirectX drivers respectively (correct me if I'm wrong). After my ISP repaired the internet out here, I uninstalled and did a clean SWTOR install (and disabled BitRaider). I am still receiving the same results. Game has a CTD after around 1.5 hours of play, and a BSOD upon relaunching the game. If I just restart my computer after the CTD, the blue screen doesn't happen.

As of now, this issue is still exclusive to SWTOR, as no other game I play has this problem even after extended periods of playtime. Temperatures are normal across the board for all my hardware according to my monitor.

This is the info given after my most recent BSOD:

Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA8006BA7010
BCP2: FFFFF88004A52D48
BCP3: 0000000000000000
BCP4: 0000000000000002
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

@Wolfsong85

If you are recording 117 as well as 116 , downclock the card and see if it persists

Swtor cannot be the cause of a bluescreen , but it can be the trigger which is what will be occuring here

Below is the Microsoft details on 116 and 117 , if it isn't driver related it is usually hardware, whether that is temp, voltage or something else is the hard part to work out i'm afraid.

BCCode 116

BCCode 117

"Game has a CTD after around 1.5 hours of play, and a BSOD upon relaunching the game. If I just restart my computer after the CTD, the blue screen doesn't happen."

If the driver has fallen over completely, it is isnt surprising to see a BSOD occur when trying to relaunch a game immediately, hence why on reboot it doesnt happen.

@proxos666

The temps almost always remain below 60C for the entire duration of gameplay, even during and after crash, and never really spike much higher than a a few degrees over 60 when they do rise, so I don't think it's that, and the GPU isn't really that old. I suppose the PSU could be the issue, it's the oldest part of the system, but I don't have a sure way to check that right at the moment. I really don't know what driver issue it could be unless there's some bug with the driver that gets triggered by something with SWTOR, as I've triple checked all the drivers I know to check.

@Wolfsong85

Wish i had a simple solution on this for you

trying a downclock on the card to see if it has an effect is worthwhile 

Also start turning things off in swtor settings like AA , shadows etc one at a time in case can narrow down the trigger, not a solution but even finding a way to stop it will be a good step forward at present.

I gather there are no things like overlays like (raptr ?) being injected 

@proxos666

I'll give the downclock option a try today and start going through the game settings. I got rid of Raptr not long after I got the card because I found it more annoying than useful. There's no other overlays on the game right now.

@Wolfsong85

Welcome, Glad to hear you found the trigger