Re: The game wouldn't start

@Whithecrow

If you right mouse click the taskbar and then run task manager , when you start the launcher you will see launcher.exe being listed, when you click on play does swtor.exe appear  at all ?

@Whithecrow

I gather you have tried disabling avast as a test to see if the game starts then ?

launcher.exe disappears when i click play and there is no swtor.exe at all

@Whithecrow

If you go to C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars-The Old Republic\swtor\retailclient

does swtor.exe exist in that folder , just want to be sure the Antivirus hasn't removed it

yep swtor.exe is still there

@Whithecrow

ok moving on, there is 2 logs.

1. is the latest launcher log with today's date found in the log folder in the main game folder.

2. is found in the bitraider folder and is called swtor_swtor  

can you attach both of those , want to see if they both think they have handed over to swtor.exe

here they are

@Whithecrow

Ok if I am reading this right, the launcher log is handing over ok to bitraider side to launch swtor.exe , but that isnt occuring, it is shutting down.

Can I confirm you deleted the bitraider folder as mentioned in the guide I linked at the start to trigger the repair ?

2016/07/06 11:27:16.971:[INFO]{010C0} - Check HTTP status: 404
2016/07/06 11:27:16.971:[WARN]{010C0} - DLM: Check source done, HTTP code: 404, request pending: false
2016/07/06 11:27:16.971:[DBUG]QtOut: QNetworkReplyImplPrivate::error: Internal problem, this method must only be called once.
2016/07/06 11:27:17.789:[INFO]First Target [s] PID = 5092 "

2016/07/06 11:27:17.790:[INFO]Package has been completed and launched. Unloading BRWC.

2016/07/06 11:27:17.790:[INFO]LaunchEXE: Package has completed downloading, nothing to do here. Unloading BRWC.
2016/07/06 11:27:17.791:[CRIT]Could not send nowatch message: Err[80004002] ****
2016/07/06 11:27:17.791:[DBUG]{013E8}-BRWC: Close App requested.

The 404 is usually a page not found return , however in this instance it is likely a firewall/antivirus block  , if you cant see anything out of place with the av and firewall

The best way forward maybe to disable bitraider, however it involves a new game download , directions to disable bitraider are at this link

one benefit of disabling bitraider is that  the system can be taken to a full clean boot per this link when using nonstreaming.

on the launcher will be the letters ST on the lower left this signifies streaming is active and wont be there when using non streaming

I have to get going soon so will have to check back tomorrow its 10pm here 

yep i  deleted the bitraider folder before , going to disable bitraider and will see what happens, thank you for the help

@Whithecrow

Welcome, I'll check back tomorrow evening my time see how things are.

Night

and it still doesn't work ☹️

@Whithecrow

Can you post the latest launcher log again 

Also did you take the system to a clean boot per this link now that you have switched to SSN ?

i used the cleen boot still no luck and here is the log

@Whithecrow

If you press the windows key and type reliability and start the reliability monitor , are there any entries listed when swtor tries to start ?

nothing happens when i type reliability

@Whithecrow

Ok Try starting it the way in this link

did as as the link says it's empty for some reason, it says it will need a few hours to calculate index , is it because of the clean boot?

@Whithecrow

Potentially take the system back to a normal boot and see if it helps, few hours is unusual it should be minutes 

i am at the normal boot now but it's still the same, should i wait a few hours or try something else?

@Whithecrow

There is another location that things will be listed although reliability monitor is good 

Try opening event viewer per this link

no record of swtor in the event viewer

@Whithecrow

I would be looking for errors for something other then swtor at present, possibly C++ or .net related

no C++ or .net related problems whatsoever

@Whithecrow

Thinking, trying to find anything that gives a hint to why this is occurring for you, going to go over all the posts again

@Whithecrow

If you download this directx redist (Link) and install it , this game is based on directx 9 so a refresh of this particular redist cannot hurt