Subscription not working ingame been 6 hours

@Pncj 

Just to confirm you have logged out and back into the swtor account since purchase ?  support said the gametime has been applied to that account

I just got a Subscription on Steam as well, and it doesn't seem to be registering. Do I need to do something else?

@Orkboy6 

Swtor username ? 

be sure to email per https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/first-unread-message

Drasskor. I sent the screenshots to SWTOR support.

@Orkboy6 

have flagged to check the account for issues , and that they have your email 

response will be in about 11 - 12 hrs when support are online for the day

@Orkboy6 

you will need to call swtor support when the phone lines are open to fix an account issue on that swtor account

https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/48...

when i checked they had no email , so have the screenshots handy when you call and ask to upload to a case whilst on the phone

Im also having the same issue via steam, i emailed support but hoping to get a faster response.

my username is papanurglle

@justerab 

You need to reset the password on the linked EA account that account has the persona papanurglle (not justerab your posting on now) that EA account uses the same email as on your swtor account 

use the following link (insert the swtor email) to reset the password then login on that EA account to fix the swtor account for purchasing

for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared

When i checked they couldnt see an email , so try resending firstup using the email attached to the swtor account and let me know when sent and i can recheck they see it 

email per the steam sticky https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/...

wow you're a total champ i absolutely didn't realize, as you can see i fixed it now. Also! I had before commenting on your post emailed the support email

The email i had sent was sent at 4:56 AM (1 hour ago from writing this response) 


Thanks for the hasty reply!

@PaPanurglle 

Ok email was found  , you should be all sorted now , be sure to cancel the subscription in steam , you can repurchase onsteam after the current gametime ends