Anyone else having the game freeze and then crash?

Yep. I freeze/crash 100% of the time, every day since that damn nov 17th update. I've lost countless battles and way too many tickets. They don't seem to gaf. They will drone on about emulators not being supported which has nothing to do with my phone. It's become quite unplayable, definitely unenjoyable and i may have to just be done with it and uninstall it for good.