Forum Discussion

TheWICKEDJudge's avatar
8 years ago

Bought crystals but haven't shown up

Like title says they still haven't shown up? Submitted a ticket and restarted my game. Re downloaded my game even and nothing. Anyone else have any ideas on what to do?
  • On the settings wheel in the upper left hand corner click that

    -restore purchases

    It will check your respective app store for any purchases pending but not processed.


    -give it a shot :)

  • Happened to me as well.
    Tried restore purchases, no luck.
    Contacted customer support, no reply.
    I gave up, was just 10 EUR.
  • If you're not getting resolution from the standard support channel, contact @EA_MindTricks via a PM.
  • Just tried to buy 220 crystals for 1.99 USD. Didn't get my crystals and charged my card 4.99 USD.
    Never spending a dime on this game again