Coliseum got me banned

I got banned for "cheating" in coliseum. I 4 starred barris and then was able to unlock spider maul. With all the materials i was able to upgrade era characters pretty good. I put maul on my team and was able to 0-100% tier 5 of the three laser dudes. I tried tier 6 right after to see how far i could go and got about 12% before getting wiped. Right after i got banned for "cheating". 

I filled out the appeal but i haven't heard anything yet. Is there anyone i can reach out to about this? Or am i just going to lose my 8 year old 12.4 million gp account?

Ally code 875-615-648

 Support said to reach out to CG_LucifersDaddy but it looks like that has changed.