Game crashing on load screen

I tried different apple IDs as well , Game Center , App Store etc, the fail to load is appears to be directly linked to the Device ID and not Apple ID or Game Center ID.

Imo it looks like something having to do with purchases threw up a error and that initiated the ban bot. The ban bot blocked all the devices that tried to make these illegal illicit purchases because it thought they were cheating. That's why all the devices are still locked out but they have fixed all the accounts effected so you can log in... just the device u used to use may be on the permanently banned list since their ban bot flagged the device id as initiating an invalid purchase.

Only explanation that makes sense given the reports people can log in on other devices just not the device they were using when they made the purchase that errors out.

"ashhammy;c-2051531" wrote:

"Goku_Black;c-2051520" wrote:
Dont worry iphone users, a few months ago a similar issue happened with the google service and prevented a lot from signing in GAC. GAC was rolled back, Rewards sent and rescheduled

They said it isn’t affecting a large number of people. So I don’t think they will reschedule. We will just be screwed this GA

Yes I read that too and thought great were out a couple days are a payouts- gac, TW. All bc we were trying to spend money on the game. Just wow.

Hey guys, Some hope! Crumb posted that they know the issue is ongoing and they are still looking into it, he asked you head to the main EA forum and post details to help them investigate

https://forums.galaxy-of-heroes.starwars.ea.com/discussion/223213/potential-login-issues-01-24-2020#latest

I can not login, game crashes at checking for updates - IOS phone

Same supposedly it’s been resolved but not more me. Guess I miss GAC?? For trying to buy a pack?!

They say fixed, but can't still login.

Take some hours for the roll out, they said

Lucky for me I was able to sign in from IPad for GAC, phone is still locked out ?

Yea. I don’t have an iPad lying ariund