Glad to know our opinions are worthless

"Ultra;c-1886560" wrote:

"Kyno;c-1886546" wrote:

"ChristophIV;c-1886526" wrote:

"Bulldog1205;c-1886516" wrote:
They literally just made your requested change based on player feedback. Why do you think they aren’t hearing you?

It's more about the fact he's talking about reddit, with no mention of the community hear I believe.

Different devs actually have different "places" they look at regularly. One example as it has been described to me is that Top Hat has a lot more domain over Reddit and is given more "freedom" there.

It would be a full time job for each person to keep up on here, reddit, twitter, FB and discord (I'm sure I'm missing something else too, smoke signals?)

Right. That's what I'm getting at. So if they have more freedom outside the official forums, and they see no point in spending time here then what's the point of this place?

Carrie on the podcast and reddit the other day keeps acting surprised whenever someone brings up official forums and is like "i have zero idea what is going there, can you tell me more about what you mean / asking me about?"

Like, what incentive do we forumers have here if we are going to be ignored?

saying we are being ignored =/= being ignored.

the read feedback and implement things posted all over, including here.

there is litterally not a single shred of evidence that the official forums are ignored. more information is posted here than in any where else.

by freedom, i mean they respond more off the cuff, they do not post there as a source of information. feel as you wish but there is no proof to back it up. i think its a little amiss to pull this out of a single line in a post, but you do you.

"Kyno;c-1886654" wrote:

"Ultra;c-1886560" wrote:

"Kyno;c-1886546" wrote:

"ChristophIV;c-1886526" wrote:

"Bulldog1205;c-1886516" wrote:
They literally just made your requested change based on player feedback. Why do you think they aren’t hearing you?

It's more about the fact he's talking about reddit, with no mention of the community hear I believe.

Different devs actually have different "places" they look at regularly. One example as it has been described to me is that Top Hat has a lot more domain over Reddit and is given more "freedom" there.

It would be a full time job for each person to keep up on here, reddit, twitter, FB and discord (I'm sure I'm missing something else too, smoke signals?)

Right. That's what I'm getting at. So if they have more freedom outside the official forums, and they see no point in spending time here then what's the point of this place?

Carrie on the podcast and reddit the other day keeps acting surprised whenever someone brings up official forums and is like "i have zero idea what is going there, can you tell me more about what you mean / asking me about?"

Like, what incentive do we forumers have here if we are going to be ignored?

saying we are being ignored =/= being ignored.

the read feedback and implement things posted all over, including here.

there is litterally not a single shred of evidence that the official forums are ignored. more information is posted here than in any where else.

by freedom, i mean they respond more off the cuff, they do not post there as a source of information. feel as you wish but there is no proof to back it up. i think its a little amiss to pull this out of a single line in a post, but you do you.

There may not be evidence that they ignore these forums but there is definitely evidence that they don't ignore Reddit, Facebook, Twitter, Slack, Discord, and other places. It'd be nice to see some more interaction here and not just an announcement followed by a disappearing act.

"jhbuchholz;c-1886667" wrote:
There may not be evidence that they ignore these forums but there is definitely evidence that they don't ignore Reddit, Facebook, Twitter, Slack, Discord, and other places. It'd be nice to see some more interaction here and not just an announcement followed by a disappearing act.

Those all have apps the devs have installed on their phones and engage with outside of work, and which integrate cleanly into daily life. The forums don't, making it much less convenient to access the forums outside of work. And during the work day, they're actually, y'know, working.

It's natural that the nature of engagement is different on the forums than on social media.

i know they read and can't respond, that's fine

my issue was the lack of acknowledgement

In the podcast Carrie acted surprised that there is stuff being talked in the forums

The other day in reddit she is very clueless about the forums and what goes on there and instead of looking here, she was asking redditors about what goes in the forums

and then we have Cyanide saying they listen to feedback posted in reddit

Clearly nobody brings up issues we bring up. I'm not asking for devs to post daily, I am aware they have stricter rules here, but it seems like nobody brings up issues discussed in forums, or any feedback or anything

Statements like "We hear your complaints r/StarWarsGalaxyOfHeroes" only reinforces that

I can post clip of the podcast and Carrie's post if you want Kyno

Yes they have multiple sources like Reddit, Twitter, Discord etc but it seems like they check all those other sources above here instead of giving official forums precedence over reddit

I think the "freedom" on reddit is the key. My opinion is people got tired of the conservative chat rules here and moved to reddit. It seemed to be the landing spot for people who were warned or banned on here.

"YaeVizsla;c-1886673" wrote:

"jhbuchholz;c-1886667" wrote:
There may not be evidence that they ignore these forums but there is definitely evidence that they don't ignore Reddit, Facebook, Twitter, Slack, Discord, and other places. It'd be nice to see some more interaction here and not just an announcement followed by a disappearing act.

Those all have apps the devs have installed on their phones and engage with outside of work, and which integrate cleanly into daily life. The forums don't, making it much less convenient to access the forums outside of work. And during the work day, they're actually, y'know, working.

It's natural that the nature of engagement is different on the forums than on social media.

Maybe they should make an app for the forum then. Other forums have apps. There probably even an app template they could skin and customize.

Not interacting because there is no app is a pretty weak excuse. So it's, "it's natural". If that's the case then just shut down these forums and redirect everyone to one of those platforms.

"Ultra;c-1886680" wrote:


Statements like "We hear your complaints r/StarWarsGalaxyOfHeroes" only reinforces that

This is what ticked me off

"Kyno;c-1886654" wrote:

"Ultra;c-1886560" wrote:

"Kyno;c-1886546" wrote:

"ChristophIV;c-1886526" wrote:

"Bulldog1205;c-1886516" wrote:
They literally just made your requested change based on player feedback. Why do you think they aren’t hearing you?

It's more about the fact he's talking about reddit, with no mention of the community hear I believe.

Different devs actually have different "places" they look at regularly. One example as it has been described to me is that Top Hat has a lot more domain over Reddit and is given more "freedom" there.

It would be a full time job for each person to keep up on here, reddit, twitter, FB and discord (I'm sure I'm missing something else too, smoke signals?)

Right. That's what I'm getting at. So if they have more freedom outside the official forums, and they see no point in spending time here then what's the point of this place?

Carrie on the podcast and reddit the other day keeps acting surprised whenever someone brings up official forums and is like "i have zero idea what is going there, can you tell me more about what you mean / asking me about?"

Like, what incentive do we forumers have here if we are going to be ignored?

saying we are being ignored =/= being ignored.

the read feedback and implement things posted all over, including here.

there is litterally not a single shred of evidence that the official forums are ignored. more information is posted here than in any where else.

by freedom, i mean they respond more off the cuff, they do not post there as a source of information. feel as you wish but there is no proof to back it up. i think its a little amiss to pull this out of a single line in a post, but you do you.

They don't interact here. They only post official missives that have gone through their 20 layers of approval or whatever. They don't respond to questions or make the posters here feel like they are members of the community. Once in a while Crumb will respond to a question on a thread, but it's rare, even when it's a megathread on a post *asking* for questions. IMO, if you are going to have an official forum, and you are going to interact with community members, then you should interact with community members on the official forum.

Crumb even solicited questions in the megathread and then ignored them... What was the point of that?

My biggest issue is when they answer questions on Reddit and don't repeat the information here. That's ridiculous.