I am guessing a fair amount of your paying player base has dropped a lot of money the last few days, I sincerely hope this does not mean big nerfs to existing mods in play now, as many players sunk a lot of cash to get the newest/best items right away.
Retro nerfing items already invested in and live means some unhappy paying customers, which is partially keeping this game alive for the majority f2p.
I do think some MINOR adjustments need to be made (maybe to raids, potency/TM) but logging in to one's account over the next few days and seeing that shiny Mercedes (existing mods) now reduced to a KIA (nerfed mods) could be very disheartening.
I'm glad to hear EA is listening to the player base and is looking for a solution that will make people happy; whales, dolphins and f2p.
Thank you for all the recent updates, the game is much better with customization!