Radio silence

"ioniancat21;160622" wrote:

"Telaan;160563" wrote:

"MenaceTEC;160103" wrote:

"Rolf;158970" wrote:
Well they do also get a lot of negative feedback about other things, which I suppose could dissuade them from posting often. Odd dynamic.

Why would they respond to you?

They already try to communicate and get disrespected at every turn. Just like this footstomping thread. It's insane that they even replied to this.

Insanity.

So you defend the Devs by insulting them by calling their actions insane? Mind = blown.

Why are you still here? Didn't you get your refund?

That being said, I've participated in many a forum for various games over the years and @EA_Jesse and @CG_JohnSalera are among my favorite.

To be fair, Jesse and John are not devs, their more liaisons for the devs who hide in the shadows. I feel bad for them as I said earlier. They should change their functional titles to Official Fall Guys or Patsy's....

John is the executive producer on the game

"ioniancat21;160606" wrote:

"NessusChiron74;160170" wrote:

"ioniancat21;159639" wrote:

"Qeltar;159416" wrote:
@EA_Jesse - I am sure we all appreciate having you here. But the absence of CG personnel is being noticed.
It started right around the time that the credit events were nerfed. Which, I will point out, has never been addressed or responded to by anyone at any time ever since it happened.

The CG devs are out there...... On Reddit. Somehow, they seem to be of the opinion that Reddit is the official forum, not here....

Why in the world would developers post here when 90% of player feedback is complaints? This forum gets under my skin and I can imagine how bad it is for mods and developers. I find Reddit more helpful as a player. Hopefully the crybabies will just stay here in the "official" forum and leave Reddit to those of us who want a better game experience.

When you are running a game with a multimillion dollar budget and have prices as high as this, you need to man up and put your big boy pants on, it's that simple.

They constantly push out ninja updates on every release, if you don't mind being deceived, that's your opinion but there are thousands of paying customers that do and many of them have walked away and I can't blame them, they don't enjoy feeling used after they've dropped thousands on this title.

You'd look at things differently if you were privy to the Guild Leaders chat on Line...

I understand what you're saying here. I am involved with a guild chat on the line app. Maybe not Guild Leaders or whatever but there's tons of players in the group that are soft launch players very familiar with CG before swgoh was even released. I get the frustrations and I'm not a f2p player by any means. What I was saying is is that this forum is almost poison to the game with post after post of nerf this toon is this toon is op and I can't beat GW. I hear what you're saying loud and clear. I understand things need to be reworked more events need to available. What am saying is why would they respond when it 90% complaining?

They all post on Reddit instead of their own forums for some reason

"Preemo_Magin;160818" wrote:

"Daddyngo007;158832" wrote:
They're on VACATION!

Actually, they retired!

If only.

Oh, snap!

"CG_JohnSalera;160841" wrote:

"Preemo_Magin;160818" wrote:

"Daddyngo007;158832" wrote:
They're on VACATION!

Actually, they retired!

If only.

:D

Actually I wrote a really long reply and somehow it disappeared. I'm hoping its queued up or cached somehow.

Otherwise the world is a lesser place for never having had the chance to read it. :-)

Lemme see if I can find it, or worst case recreate it...

Hmmmm... That's too bad. I'll see if I can get most of it back from memory....

We do actively read the forums. I probably read 100x more than I post. Unfortunately I often don't have time to post until the weekends for various reasons. That may not be frequently enough for some folks but it's the best I can do given everything I'm juggling.

Regarding the couple Dev team members who post on Reddit, please don't take offense to that. They're doing of their own accord and are simply trying to help. The Reddit forum is not covered by Jesse, and as such they are just looking to help extend coverage as best they can to that community.

Some have suggested we're "hiding" from the rancor or the steady stream of insults some folks seem compelled to fling our way 24/7.

Not really. Reading posts which are negative for the sake of being negative (and not constructive) does get tiresome of course. But we care what all the players think and the forums provide an important avenue for feedback.

I'm not going to get into a back-and-forth with someone who's insulting the team (as insane and off-base as some of those posts are). That wouldn't be professional and would ultimately be a waste of time and energy.

People have also raised questions about roles. @EA_Jesse is our Community Manager. He runs the forums and has some other duties. He is the only one on the team whose job includes interacting on the forums.

My job is leading the Dev team. As such, while posting on the forums isn't technically part of my job, I do consider the forums a really important source of feedback which is why I spend so much time reading them.

Hmmmm... This recreated version seems to lack some of the zing and panache of the first draft. Sorry about that. But I think I've covered the main points.

Thanks, all!

You are the head of Dev team? So why don't you make as a favor and give us a hint on the future update/character/events or something just for no reason :p

"CG_JohnSalera;160866" wrote:
Hmmmm... That's too bad. I'll see if I can get most of it back from memory....

We do actively read the forums. I probably read 100x more than I post. Unfortunately I often don't have time to post until the weekends for various reasons. That may not be frequently enough for some folks but it's the best I can do given everything I'm juggling.

Regarding the couple Dev team members who post on Reddit, please don't take offense to that. They're doing of their own accord and are simply trying to help. The Reddit forum is not covered by Jesse, and as such they are just looking to help extend coverage as best they can to that community.

Some have suggested we're "hiding" from the rancor or the steady stream of insults some folks seem compelled to fling our way 24/7.

Not really. Reading posts which are negative for the sake of being negative (and not constructive) does get tiresome of course. But we care what all the players think and the forums provide an important avenue for feedback.

I'm not going to get into a back-and-forth with someone who's insulting the team (as insane and off-base as some of those posts are). That wouldn't be professional and would ultimately be a waste of time and energy.

People have also raised questions about roles. @EA_Jesse is our Community Manager. He runs the forums and has some other duties. He is the only one on the team whose job includes interacting on the forums.

My job is leading the Dev team. As such, while posting on the forums isn't technically part of my job, I do consider the forums a really important source of feedback which is why I spend so much time reading them.

Hmmmm... This recreated version seems to lack some of the zing and panache of the first draft. Sorry about that. But I think I've covered the main points.

Thanks, all!

Brilliant, while there is a lot of room for improvement in the feedback loop (player and devs) I know it will only get better. It takes time to settle into the cycle and you guys actually seem ahead of the curve on that ground.

Quick question since you are the lead dev, are you considering a beta program? I can see an orchestrated beta solving a ton of the problems present.

Overall good work @CG_JohnSalera