Forum Discussion

willko2513's avatar
willko2513
Newcomer
3 years ago

Web Store - Code no longer sent - it did work before!

Hi, since a couple of days I cannot get the "Code" sent to my mailbox. Nothing in spam or junk mail. Is there an option to use an authenticator instead of requesting the same mail every day??? It was nice to get those freebies but now I am not able to get them anymore.
  • Weord. I stopped getting the emails bc it auto works now. No more need to do that. You try to login and nothing happens?
  • mykdapet's avatar
    mykdapet
    Rising Traveler
    Is this open to everyone yet? I connected my account, but never got an email with the code.

    Ok, spooky....i posted this and was going to go off and doing something else. Opened my email and there was the email with the code...

    I sent the request 3-4 weeks ago, if not longer. But a minute after this post, it shows up.... :)

    and.....it gets rejected....

    For posterity, finally got through. After reading online, i logged into my ea account (click the technical link on the forum here) and repeated the process and it worked.
  • If you use Gmail, they get sorted into the "advertisement" tab, instead of the normal tab.
  • I did try from multiple different devices and different browsers. My mail is hosted on GMX. As mentioned it did work in the beginning and recently stopped to work when the change got introduced to stay logged on once you got authenticated. Long story short I can request the mail to receive my code but in my inbox the mail is never seen. No Junk, no spam, just nothing.