$25 gift card was purchased and promo rewards received, purchased the $50 a couple days later on 4/29 and still haven’t received anything. Going on almost 2 full days since purchase and no bonus rewards. Ally code: 735831944
Is your target participitating?
There was an issue with the activation of the ASDA and Sainsbury cards and the team is actively working with the partners to get it up and running. If you have already purchased one of these gift cards during the promotion time period, once the issue is resolved, you will need to contact Apple to retroactively get your rewards.
Yes, the $25 one worked no problem.. days later purchased the $50 the same exact way and nothing.
NEVER received ANYTHING on April 30th in regards to the $50 promo you guys have failed to keep YOUR word on, this is false advertisement and a straight SCAM. The thousands I’ve spent on this game to get such terrible customer service over a promo YOU failed to provide is disgusting. Embarrassing.
Day 3, still nothing 👍
Yet another smart person over there claiming I received these promo rewards yet I still haven’t seen anything added to my account? 😂
Still never received the $50 promo rewards, guess we’ll take it as a loss and a lesson to never buy this crap promo again.
Seems to be the boilerplate response although I got an "alleged" timestamp of when rewards were issued. Same issue here. Last time trying a promo here too.
I got the same response - then they close the ticket. The lack of investigation is really frustrating.
I’m also having the same issue with the same response. Support eventually told me to post here since they can’t fix issues, only view them… seemed like a strange response?
Having the same issue here. After a conversation with Apple, they told me to speak to the app developer.
