Accidental Account Deletion - Time Running Out! (Ally Code: 191-262-948)
"Hi CG_Meathead EA_Lanna and the team,
I am writing this public post because I'm getting really desperate. I accidentally requested an account deletion about 20 days ago, and my Grace Period is about to expire very soon.
I sent a direct message to @CG_Meathead 6-7 days ago, and followed up again yesterday, with all the proof of ownership. I understand his inbox is likely swamped, but I haven't received a response yet, which is why I'm posting here for help.
Please, could someone help me CANCEL the deletion request?
Ally Code: 191-262-948
Status: Grace Period ending soon (~10 days left)
I have put years into this account (my Darth Traya is still waiting for her Gear 5 upgrades! 😭). I really don't want to lose all my progress due to a silly mistake.
Any help from the Devs or Mods to flag this would be massively appreciated! Thank you!
Hi Nysketchbook,
Totally get where you're coming from here, but I'm afraid mobile deletion requests are permanent and can't be undone. The in-game message you see when requesting it calls this out:
Our guide 'How to close your mobile game account' also shares this:
Deleting your mobile game account is permanent across all devices. We won’t be able to recover your in-game items or progress in any games linked to the account. It also means you won’t be able to recover your account on a different iOS or Android device.
The account can't be recovered.
Sorry Nysketchbook.
- EA_Lanna
(CM: Edited to update info)
