I used to be able to access the webstore easily but now whenever I log in on any device I get an error that states "This account is not authorized to access the webstore." I'm curious if this is a known issue because I have been unable to find any information about it anywhere on EA support or online. I have attached an image of the error. Any help would be appreciated.
Oh yes, it works now, thank you very much!
I’m having the same problem, what do I do?
Ally code 741493479
Hello there! I've been trying to get rewards for Star Wars: Galaxy of Heroes through the online shop, but then there happens to be problem. "This account is not authorized to access the web
store" it says. Is there any way to solve this problem and understand the reason of it? My ally code is 684-719-757
Hope to get your reply soon.
With regards, your client.
@DragoGard48I have the Problem too! My code is 964-734-887
Would love to know how this was solved since so many of us have this issue.
Once I had issue with webstore login, but verifing my email adress in my account profil solved the problem. It might worth a shoot...
EA QV Team@4j6dwzzm1jbp @skrlyiki @UncleMans @em3f4rgbrge6 A user must be 18 years old in order to access the webstore, regardless of geo-location. Based on your information, your accounts are younger. If the date of birth on your accounts is incorrect, please reach out to EA Help.
