7 years ago
Could not join Grand Arena at all!! And support is ignoring me
I made a case here and I was told I would not be getting any compensation because I had not logged in to Grand arena. Which is strange logic, because that is exactly what the case is about. I was no...
- 7 years ago@HansDoriz The current Grand Arena ended yesterday. The current Championship is ending in about an hour. Then we will have about a week with no GA, then everyone's rankings will be reset to 0 and a new 4-round Championship will start next week.
I believe there is an uptick in players missing the GA signups due to confusion between entering the championship vs entering the Grand Arena.
I strongly recommend you enter the GA and look at the setup map, then exit and do it again to be sure. Unfortunately from a "compensation" standpoint, it's impossible for support to differentiate from someone who "bugged" vs never even thought about signing up. If every player not signed up just makes a similar claim then everyone could just not sign up, and demand first page rewards for absolutely no work.
It is unfortunate, but seems like a learning opportunity to double check you're in the GA before it starts.