Forum Discussion

5 years ago

Solved

Galactic Conquest freezing up again and again and again....

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iPhone XR
OS Version iOS 14.4.2
Ally Code: (Find it here: http://bit.ly/AllyCode ) 377-623-484
What type of issue do you have? Gameplay
How often does the bug occur? Often (50% - 99%)
Summarize your bug Galactic Conquest. Continues to freeze up on me. It's happened to me with a CLS squad, Padme squad and I believe it happened with a Sith squad. Once it takes place, I can't auto play, back out, forfeit...anything. I've lost a ton of energy shards for GC.
Steps: How can we find the bug ourselves? Play the game on my phone? Not really sure but I see this is a problem with a lot of other people as well.
Connection Type Wifi
Please select your region North America
Country United States

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You can see in the screen shots where the game froze up. Two of them are from today and you can see the time stamp above.

bug

EA_UltraSlide
5 years ago
Hi there @Tanaka1138 and thanks for the report.

This has been flagged to the team for further investigation.

29 Replies

EA_UltraSlide
EA Staff
5 years ago
Hi there @Tanaka1138 and thanks for the report.

This has been flagged to the team for further investigation.
ricoswab
5 years ago
I am having the same issue. I’ve been stuck on battle 1 of Sector 2 Normal since early yesterday. I tried submitting my own report, but it kept freezing.

223-546-258
ricoswab
5 years ago
I finally got it work with a different team. I had been using Padme, JKA, C3PO, Ahsoka, and Genetic Kenobi. It failed again so I tried my Clone team and it worked. Only used up 10 or so attempts.
ricoswab
5 years ago
Unfortunately, it happening in the next round. Same Padme team. I keep getting an error when I try to send screenshots here but I do have them.
TrEliS315
5 years ago
Me too. I’ve tried 3-4 teams and always freezes. 120 credits wasted so far on sector 3 boss battle/Hard mode
Einar198
5 years ago
It's all about C3pO...
frindly
5 years ago
Same issue, twice with padme no attacker teams, had to kill the game each time. The screen wasn't frozen, but there was no character's turn and there were no actions I could take.
Mr_Sonne
5 years ago
Same Crap happening for me.. :/
Lost quite some tries now 😕
Compensation appreciated pls.
Cant post images but have several 😒
Saplngo
Seasoned Newcomer
5 years ago
@Einar198 Thanks. Once I swapped out C3PO from my Padme team, I was able to complete.
tryggerone
5 years ago
Also happening to me and I have several videos of the counter counting down with no moves available. C3pO has been in many if not all of the quads, this has happened to me about 10x now, and combined with the garbage data discs this time around is making Conquest far less enjoyable than it had been.