GAME FREEZING AFTER TW/GA/ARENA WIN BUT DOESN'T COUNT
Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Galaxy Note 9
OS Version REV1.1
Ally Code: (Find it here: http://bit.ly/AllyCode ) 373-573-337
What type of issue do you have? Gameplay
How often does the bug occur? Occasionally (10% - 49%)
Summarize your bug Your game freezing after winning TW battles. This happens all too often in GA, TW, Arena Costing people time and money.
Steps: How can we find the bug ourselves? Play your game for once?
Connection Type Wifi
Please select your region North America
Country United States
i wanted to make sure this got to the appropriate people as I've reported this multiple times over and over again and nothing is ever done about the issue. Please see attached for the feedback that was supposed to be given to your developers.
Hi @NeeganHD and thanks for the feedback. There are multiple reports of crashes, and the QA team can check specific accounts and log these issues. Specific feedback on the game that you would like to direct to the developers belongs on the regular game forums, however.
https://forums.galaxy-of-heroes.starwars.ea.com/categories/feedback-home
Since you provided it in "picture form" instead of in text to bypass language filters, I am deleting the picture. Feel free to provide your feedback on the regular forums.Update: Each time the game is updated, the code changes and can provide instability. Right now there seems to be an issue with users on older devices, and the team has been notified many times and is aware. To say that they "do nothing" is incorrect. There are many patch notes involving stability and crash-fixes over the years.