Grand Arena Championships - Not Receiving Points

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Phone
OS Version Android 8.0
Ally Code: (Find it here: http://bit.ly/AllyCode ) 226-115-261
What type of issue do you have? Missing Rewards
How often does the bug occur? Occasionally (10% - 49%)
Summarize your bug I won the first round of Grand Arena but did not receive the 1000 points.
Steps: How can we find the bug ourselves?
Connection Type Mobile
Please select your region North America
Country USA

‌

My championship score in GA did not increase by 1000 after winning first round and claiming reward email.