I have an incorrect amount of Rey (Dark Side Version) shards after 3rd conquest

I have 293 shards after 3 conquests where I red crated and bought the + pack.  Additonally I purchased some shards in game using conquest currency.   I purchased the conquest+ pack and red crated the last 3 conquests.  How could have a number that is 37 less than I need.  I confirmed that I recieved 90 shards for this red crated the last however I had 203 before I accepted them.   I also never leave anything in the rewards path that I did not pick up.  Even if I had how could the number be 293?  20 for buying a + pack and hitting red.   90 for a red crated and 65 if you get gold.   Even assuming I had not bought a pack once and got a gold I should be 45 down not 37.  I am very confused how this happens.  

This is the second time this has happened where I had fewer shards than expected.  A friend had the exact issue and was told it was their reward track (probably) which is not the case here (or for them most likely - they are very AR about conquest rewards).   Conquests are such long term commitments its very very very frustrating.   Next gac is going to start and even if its fixed will I have time to join it with my new character?  

Ally Code: 636-294-718

THank you ahead of time.