I purchased the DIN DJARIN LIGHTSPEED BUNDLE on the webstore

Hi I purchased the DIN DJARIN LIGHTSPEED BUNDLE on the EA web store.

The order confirmation: 1005041915082

Purchased on 12/30 @ 3:29pm ET

the email address is rick.dai@gmail.com

In the game, I think I saw a message that gave me some 'crystal' equivalent, but thats not what I want. I want the LightSpeed bundle.

I've attempted to use the in game 'help' chat but they keep telling me to wait or just telling me to attach the same screenshot over and over again. Not really getting much help.

I still see the package in the store, but it gives me an error message when I attempt to purchase now. I do not want the crystals... refund me or take back the crystals. 

My PlayerID: y_cig9uSRjGKkuvkyU76RQ