Forum Discussion

Seasoned Novice

1 year ago

Solved

It's been impossible to play on Mobile Data for 4 weeks (but it works on wifi)

Product: Star Wars: Galaxy of Heroes Platform:Android 13 What type of device are you experiencing the issue with? Fairphone 4 5G OS Version 13 Ally Code: (Find it here: http://bit.ly/AllyCode ) 2...

bug

EA_Gunner
1 year ago
@Virae_Arnaud I'll report it to the team.

Update shared here: Orange Service Providers - France

Virae_Arnaud

Seasoned Novice

1 year ago

Yes I reached out yesterday to their technical support but they say they haven't changed anything on their end and that since all other app on our phones keep working fine on mobile data it must come from your end at EA. They told me to reach out to you.

Here are screenshots, in French, on that conversation.

Orange is by far the biggest ISP in France. And SWGOH is working fine on Orange wifi, but not on Orange mobile data. Orange is also in Spain, Ukraine and Poland and several African countries.

https://www.orange.com/en/orange-world