Joined GAC But Did Not Get In

Product: Star Wars: Galaxy of Heroes
Platform: Google Android
What type of device are you experiencing the issue with? Galaxy S6
Ally Code: (Find it here: 257-422-956
What type of issue do you have? Gameplay
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug Joined Grand Arena Championship shortly after it became available on Monday. After GAC started I did not see an icon, and when I went in to the GAC interface it shows "No Active Event". 
Steps: How can we find the bug ourselves? Please see attached screenshots.
Connection Type Wifi/mobile
Please select your region North America
Country USA

I did not get the "bye" reward points or anything. I honestly just want to play the game.