Forum Discussion

Seasoned Novice

7 months ago

Solved

Lost Access to Main SWGOH Account – Game Launches New Account

I’m experiencing a serious issue with my Star Wars: Galaxy of Heroes account. After a recent login, the game opened a new, empty account, instead of my original one. My original account had: - Ab...

android

EA_Lanna
7 months ago
Hi folks,

Delighted to share that this issue should now be resolved.

Thank you for your patience while we worked on this for you!

- EA_Lanna

Mirlighter

8 months ago

I can't access the swgoh.gg website via mobile internet. The problem has been going on for about 2+ weeks. I can access it via WIFI at home. But it loads and nothing happens via mobile internet.

Has anyone encountered this problem? How can I solve it?

EA_Aljo
Community Manager
8 months ago
Hi there. That is not an EA website so it's not something we can help with. You may want to try clearing the cache and cookies for your device though.