Solved
Lost my EA account progress, no support response
Hi guys, let me share my EA Support experience. I was a SWGOH player for 6+ years. I had both Google Play and EA accounts on my Android device. Once I tried to transfer my progress to a new device, a...
Made numerous attepts to reach ou in-game help. What was discovered: support team unable to recover you account for same platform (still curious about the reason). It means that team unable to recover Android progress on a new Android device, but possible to restore on iOS. That's what I tried to do. I had to create brand new account on iOS device, complete tutorial, connect to GameCenter, reach out in-game help from iphone. Please notice that you will be requested to proof you purchases with receipt screenshot. Once old account was merged into new one, now you would be able to transfer old account progress back on Android via EAConnect.
As a result, I'm back in game after 31 days of support chatting. 🎉
