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Xnowman_forever's avatar
Xnowman_forever
New Novice
1 year ago
Solved

Missing Conquest Reward track after buying Conquest Pass

Product: Star Wars: Galaxy of Heroes
Platform: Pc client/EA
What type of device are you experiencing the issue with? Pc Client
OS Version Pc Client
Ally Code: (Find it here: http://bit.ly/AllyCode ) 622-121-699
What type of issue do you have? Missing Rewards
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug Bought Conquest pass (Not conquest+) on pc client, can’t access Conquest pass reward track, and when opening the the conquest pass menu, I'm only shown the option to upgrade to conquest pass+

Steps: How can we find the bug ourselves? Buy conquest pass through the main game screen
Connection Type Ethernet
Please select your region South America
Country Peru

  • @Xnowman_forever Please contact EA Help and request a refund for the conquest pass upgrade pack. You will need to re-purchase the correct pass again.

6 Replies

  • @Xnowman_forever Please contact EA Help and request a refund for the conquest pass upgrade pack. You will need to re-purchase the correct pass again.
  • sigsig3131's avatar
    sigsig3131
    New Ace
    1 year ago

    I have the same issue. It happened on PC Client. Contacted support last Tuesday and no response, didn't even get a case number. 

    I also tried to purchase on iOS which charged me and gave me crystals because it said I already purchased it. Anyway to help @EA_Gunner? Currently out $20 with no pass at all.

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