After the 7/31 update music from spotify/itunes/other sources doesn't play from my phone even with the in-game sound totally off. Please fix this I can't handle the silence. This is my happy time to play game and enjoy music, not sad hour of deep thinking.
Nothing like playing repetitive daily events and bull crap no or low drops farming a toon daily to the sound of silence because this is the only game that blocks any other source of music to play at the same time. So much fun working out to dead silence in the morning because I need to farm all my tasks. Fix this. It’s not hard.
Another update and it’s still not working. When can we expect a fix?
Since this issue started I’ve been unable to spend a single dollar on this game. It’s almost like those issues might be directly related.
Community ManagerWe flagged your report and are investigating.
Why hasn’t this been fixedEA_Vendcera
EA QV TeamThank you for your report. This has been flagged to the team for further investigation.
What is the outcome of this investigation? It cannot be so hard to fix this. I don't like playing with the game's music and sound effects and prefer listening to my own music.
Please fix this. It’s usually resolved within a day or two of the updates.
Apparently they don’t care about it, leaving us hanging for a week like this. I’m strongly considering deleting the game after 8 years of playing it because of this problem still not being fixed
The tracker states the fix has been ready to deploy for a long time now. As others have pointed out, there’s been several updates released yet this fix hasn’t been included in any of them despite the “ready” status. Please release the fix asap as this issue is continuing to negatively impact gameplay for a lot of the community. Thank you.
Two months later… no solution
EA_Gunner it’s been 2 months. Ready for release for many weeks. How little does CG care about its paying customers? At some point the lack of urgency is lack of care.
How is this still resolved? Is there only like one person working at this unserious company?
I hope it is taking so long because it is a permanent fix. Otherwise it makes no sense since it had usually resolved within a day or two in the past.
Pleas fix this, very annoying.
