Forum Discussion

Anonymous

10 years ago

Approved

Never got - Poe/Stormtrooper/Capt. Phasma/Resistance Trooper. What gives?

I have this game on my iPad and Samsung s6, and I never got the free characters for either of them. IOS was supposed to get Poe and the First Order Stormtrooper, and Android was supposed to get Captain Phasma and a resistance trooper. I just got the game a few days ago, and on level 19 on my iPad and level 10 on my phone, but still nothing. The only things showing in the store are card packs I need to either spend money on or the store currency/crystals. Did I miss something? Why didn't I get them? In the App Store it even says you get Poe and the Stormtrooper when you finish the tutorial. So confused and a bit annoyed. Anyone know?

I did get this one droid for having a Samsung phone, but that's it.

thanks for any help you guys can give me, and Happy New Year! 🎉🍾

bug

9 Replies

Anonymous
10 years ago
Approved
Bump
Anonymous
10 years ago
Approved
Deleted a duplicate
Anonymous
10 years ago
Approved
I never got captain Phasma or the resistance trooper either, I didn't even know they were supposed to be given away. I have Poe and a storm trooper though.
Anonymous
10 years ago
Approved
Did you have to get to a certain level or something to get Poe and the Stormtrooper? I just don't know what I'm missing, and no one from EA will answer any of my questions. I'm already over level 30 on both my devices, and nothing. I did see this $120 card pack that had Finn and Kylo Ren, plus 2 of the missing characters, but that's it. This is just so annoying, I downloaded the games because of the free characters, and didn't get any.
Anonymous
10 years ago
Approved
I am level 45 right now almost 46. I wouldn't think this is a reach a certain level thing. If we did get captain phasma that would be sweet and such a disadvantage if everyone is supposed to get him for free, but only some did. I would imagine you are supposed to get them immediately, which was the case for most of my heroes.
Anonymous
10 years ago
Approved
In the App Store it says you get Poe and the stormtrooper after you complete the tutorial, and to find it in the shop. Well I would assume at level 39 should have finished the tutorial quite a while ago...still nothing. I'm assuming it was the same thing for andoid with Captain Phasma and the resistance trooper.
Anonymous
10 years ago
Approved
This fixed for you now? I started it yesterday and was supposed to receive Captain Phasma. Still no idea where she is.

Edit: Using a Galaxy S5 if that helps.
Anonymous
10 years ago
Approved
Nope, still haven't received any of the characters, and I'm over level 40 now. Ugh. So annoying.
TheMightyH
10 years ago
Same or similar problem. I'm playing on Android and the Play store says I should receive Phasma for logging in anytime this month: https://play.google.com/store/apps/details?id=com.ea.game.starwarscapital_row (Under the "What's New" heading.)