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lvace4's avatar
lvace4
4 years ago
Solved

Never got the blueprints for the executrix after completing tier 1

Product: Star Wars: Galaxy of Heroes Platform:Android Phone What type of device are you experiencing the issue with? Samsung OS Version 10 Ally Code: (Find it here: http://bit.ly/AllyCode ) What...
bug
  • EA_HighCommand's avatar
    EA_HighCommand
    4 years ago

    Hi @lvace4,

    The missing 15 shards should be in your inbox in-game now and allow you to upgrade your Executrix to 2 stars and then enter Tier 2 of the event.

    If you run into any issue with missing rewards, items, etc., in the future, please get in touch with our Customer Support; they should be able to assist.

EA_Gunner's avatar
EA_Gunner
Icon for EA QV Team rankEA QV Team
4 years ago

Hey @lvace4 

We need your ally code, please.

lvace4's avatar
lvace4
4 years ago

575-587-384

  • EA_HighCommand's avatar
    EA_HighCommand
    Icon for EA QV Team rankEA QV Team
    4 years ago

    Hi @lvace4,

    The missing 15 shards should be in your inbox in-game now and allow you to upgrade your Executrix to 2 stars and then enter Tier 2 of the event.

    If you run into any issue with missing rewards, items, etc., in the future, please get in touch with our Customer Support; they should be able to assist.

    • 0b10087e68086f4's avatar
      0b10087e68086f4
      2 years ago

      I have exactly the same problem and have spent 3 weeks using the in-game support trying to get them to either give me the 15 blueprints or untick tier 1 so I can re-do it. Where else can I go to resolve this?

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