Never Received Darth Revan Light Speed Bundle

I purchased the Darth Revan Light Speed Bundle on 12/24 and have never received it.  I have been trying to use the in game Help with no success for the past three weeks.  I have provided all the requested information numerous times with no success.  Please give me what I paid for or refund my money.  Ally Code: 983-614-211  Order Number: GPA.3305-4905-7985-68714