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rename1010's avatar
rename1010
Rising Traveler
3 years ago
Solved

Over - charged in store (recieved nothing for it) and now my game wont connect

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Samsung s21
OS Version Newest i dont know?
Ally Code: (Find it here: http://bit.ly/AllyCode ) 751161484
What type of issue do you have? Other
How often does the bug occur? Often (50% - 99%)
Summarize your bug I bought a 15AUD$ pack using my google play credit (i had 23AUD$ credit) its charged me 30$ and i didnt get anything. "chromium gear cargo II" Ive clicked on restore purchase and now it just times out my game saying i have a bad connection (i have other devices connected to the wifi my internets fine) when i click restore purchase it says its still processing a transaction Ive put in for a refund that i would really like my money back ... i cant even play the game now with out the bad connection error (i have other devices connected to the wifi my internets fine)
Steps: How can we find the bug ourselves? im not sure but its not the first time ive been over-charged in the store
Connection Type Wifi
Please select your region Australia
Country Australia

screen shot of the random 30$ charge to my account for nothing

  • Thank you for your report. This has been flagged to the team for further investigation.

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