PC Client Login Error

Hi there. Have you tried power cycling your modem/router and restarting your PC? To power cycle your modem/router, unplug it/them for 2 minutes and then plug them back in. Let me know if this helps or not. Thanks!

Hi.

Yes I've done that.

It doesn't help, as I alluded to in my first post I can connect to the server on occasion, usually after an uninstall/install activity within the EA Client app. It will allow me approximately 5 minutes of connectivity before it then decides it can no longer see the server.

Have you tried changing your connection to use a mobile hotspot? This would be just as a test. If it works fine there, the issue resides with your home network equipment or ISP.

You can also try clearing the EA App cache with the instructions here.

If that doesn't help, try repairing the game with these steps.

I've the same problem.

Just installed the EA Play and SWGOH client on a freshly new PC. The game loaded update data (roughly 40MB) just fine but after the message "Loading Cantina", the dialog appeared saying "Unable to connect to the EA servers. Please check your internet connection.."

What I've tried:
- Repair the client.
- Uninstall & reinstall both EA Play and SWGOH.
- Restart the PC.
- Disable firewalls.
- Change the DNS severs.
- Unlink and reconnect EA account inside the game on my mobile.

None of them works.
Same exact result.

I can play with my iPhone on the same network without any issues.

Looks like VPN solved the problem for me.

Strangely I can play on my phone via my home network just fine and never have had any problem at all. PC Clients seem to be routing through a different network maybe. But this is definitely a network issue.

It sounds like the issue might be with your home network. Have you checked to see if the web store is somehow being blocked by a firewall?

No, it's not blocked. I can access the webstore even when the game is not connecting.
Firewall is not the issue here, I've tried turning them off and no firewall running at the router or anywhere else.

Unfortunately, I don't have anything else to suggest. Have you tried contacting your ISP to see if there's something on their end that might be blocking access to the web store?

I have a similar issue on my PC is stuck on Checking for updates never getting passed that no error code or anything Did you ever get a solution Changing WIFI didn't work for me 

I could always get past "Checking for updates" but not "Loading cantina". (Actually, it's like 2-3 out of 50 exactly like OP's)

Anyway, Cloudflare WARP is my solution, now it's working 100% of the time. Maybe you should give it a try.