Purchased Grand Inquisitor LSB and was given crystals instead of characters

They used to help but stopped.

I also got crystals instead of characters.

"I'd like to tell you that crystals are part of the rewards given in the Quiggold bundle. This means the bundle typically offers a mix of: - Crystals - Quiggold character shards or unlock materials - Possibly gear, credits, or other upgrade resources Unfortunately, we don't have the option to change the content that was given anymore."

Of course, they're lying because crystals were never part of the rewards given in the Quiggold bundle.