Solved
Purchased LightSpeed Bundles not recieved ingame
I purchased the Bad Batch, Rogue One 1, and Rogue One 2 Bundles from the Webstore but did not receive them in game. - Ally Code:379-417-387
Added them
Forum Discussion
EA_Aljo
Community Manager
Community ManagerHi there. We're aware of this issue. An advisor should be able to help. Please follow the instructions here to open a case so they can assist. Thanks!
Yeah i sat there waiting for an hour and for one only to be disconnected. some help they are.
- EA_Aljo
I'm sorry that happened. It's obviously very frustrating. Can you try again though? They should be able to help with this.
im not sitting on hold for another hour just to be disconnected again and my issue marked as resolved without even speaking to someone. I was charged. I just want my LSB or my money and the ability to purchase it again. I have spent well over $10,000 on this game and the customer service is HORRENDOUS for this issue. All I want is my LSB, not to sit on hold all day only to be disconnected.
- EA_Aljo
You could also use the email option instead. That way, there's no waiting for chat.
