Forum Discussion

New Rookie

2 years ago

Solved

So I can't buy any lightspeed bundles...

Unable to purchase two packs from thr in-game store. #1 the Galactic Legend Rey (relic 5 characters) Booster Pack for $9.99 - when I attempt to purchase I am prompted that it has already been purchased for me, and to check my inbox. But I haven't purchased it yet, no one purchased it for me, and there is nothing in my inbox. The item has also disappeared from the store, so I cannot try to buy it again.

#2 The same thing occurred when trying to purchase the Raddus Ship Booster Pack (relic 5 characters) $19.99 - same exact thing as previous, and the item vanishes from the store.

The common denominator between these two glitches is that for each one, when I arrived at the Google Play checkout, I hit "back" so I could double check that I was purchasing the right pack (as the name looked different). After doing this, I've been unable to buy either of them...

Please fix asap! Thank you!

bug

EA_Gunner
2 years ago
@Dngrwtchurslf Thank you for your report. We are aware of the issue and are working on a fix.

8 Replies

EA_Gunner
EA QV Team
2 years ago
@Dngrwtchurslf Thank you for your report. We are aware of the issue and are working on a fix.
Dngrwtchurslf
New Rookie
2 years ago
Thank you! Attached is my player ID if that helps.
D00M5LAY3R
Seasoned Rookie
2 years ago
Any update on the fix, it's extremely poor that you guys push a hotfix without checking it for errors first.......there is loads of players that have tried to buy these packs but to no avail. we want an ETA when this is going to be fixed
D00M5LAY3R
Seasoned Rookie
2 years ago
Is there any reason why these packs are not showing on the online store. maybe add them to that too so we can buy them this way
A20070815
2 years ago
@D00M5LAY3R Just hoping it’s fixed in 5 days so I can buy the bundles I want before they expire
D00M5LAY3R
Seasoned Rookie
2 years ago
There issue arises when you cancel out of the payment screen, I’ve managed to buy almost all of them after having to force close a few times so they show up again
EA_Gunner
EA QV Team
2 years ago
Feel free to try the suggested workaround.
4p1pdge2sy50
1 year ago
@EA_Gunner
Hello,
I hope you are well!
I'm following up on this post as I too had tried to purchase the Raddus Lightspeed bundle multiple times via the web store and could not. I assumed there was no solution. However, I would very much like to purchase it. Has a solution been found? If so, could this please be made available to my account? I had the same issue with the Geonosian and Night Sister Bundles. I would like the opportunity other players had for this.
My Player ID is ycWUhLeWTiG2ht0JvYefrA
Thank you so much. I am so excited to purchase these on the web store. Users on apple devices that are linked to family plans cannot always make purchases through in-app store. Hope that SWGOH find a solution to this because it is my favorite game!
I hope to hear from you.
- Ryan