Forum Discussion

Disciple_19982's avatar
7 years ago
Solved

Time Change Messed up my refresh times

I recently changed my daily activities time in attempt to be more efficient in game, but I did not like the change and changed it back to its original 11PM. but now my character shard refresh timer is off by a day and my shard shop is off by several hours. any tips on fixing this and getting my game synced again?

4 Replies

  • You are allowed to change your daily reset time twice per year. I think you just need to wait 48 hours from the first time to change your reset time again. Make sure you are careful this time 🙂
  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    7 years ago

    Hey @Disciple_1998,

    It sounds like you've changed your reward payout time twice already if you've moved it once and then moved it back again. ☹️ As @DarthSanction said above, everyone has two payslot change chances per year. Once you've used both payout time changes within a year there will not be another opportunity to change it until the next year and we at EA cannot manipulate the account to add more time change chances or manually change it for you 😞so you really need to be sure of the timeslot you're looking for before you select it and save. 

    Hopefully I'm reading your post wrong and you've only changed it the one time. If so you'll still have a chance to change it once more. Just in case, I'll link this EA Help article for more information on changing your reward payout time slot. 

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    7 years ago

    Thanks for getting back. That's good to hear that your able to have a payout timeslot that suits 🙂

About SWGOH Technical Issues

Get help and discuss troubleshooting for Star Wars: Galaxy of Heroes with other players.25,716 PostsLatest Activity: 5 minutes ago