Sixop
13 days agoSeasoned Newcomer
Transaction processed for LSB, did not receive LSB.
I just purchased the Luke Skywalker Lightspeed bundle and the payment went through, I got an infinite loading screen followed by a crash. When I went back into the game, I had a mailbox item that said "Claim your Luke Skywalker Lightspeed Bundle" (or something along the lines of that) followed up by a "Transaction failed" and it credited me some Crystals instead.
I'm not sure what to do, the pack disappeared from my store now and I do not have any of the relic characters I purchased. I'd prefer to get the LSB added to my account or my money back in my bank.
Ally code: 658-388-776
EA ID: Sixop
I was able to get my issue resolved, someone owes EA_Gunner a raise