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AndrewR1789's avatar
AndrewR1789
New Rookie
4 months ago

Unable to Claim Daily Quest Rewards

This has happened to me twice where I finish my daily quests before they reset, but I am unable to claim my rewards. I get a popup that says “Daily Quests have reset. Your account has been granted unclaimed rewards, and a receipt has been sent to your inbox.” The problem is that my daily quests haven’t reset yet which you can see on the timer in my screenshots.  When my quests actually reset, I receive the individual rewards in my inbox, but I am not receiving the crate for completing all 7 dailies even though they were all completed before reset. This means I am missing out on all the crate rewards including crystals, episode points, and Kyros. I should receive my missing 2 crates or the equivalent of all the missing rewards. 

13 Replies

  • Same issue has happened to me multiple times now, here is the latest:

    Only in game support stated to post on this thread ....

  • 4r6qspx1ei3o's avatar
    4r6qspx1ei3o
    Seasoned Newcomer
    2 months ago

    Same happend to nie mamy times. It isn't nad od they also sens reward box to mail. Othervise it is not fair.

  • this has been happening for me as well. Please address this CG! If it says we have until a certain time, we should have until that time and not a few mins before :(

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