Unable to claim reward from cx event
Similar to others, I can collect the reward for getting 245 shards, but was able to claim rewards after. It's preventing me from getting Omni as a result
Ally code
441-134-558
Forum Discussion
5 Replies
Same here ...
Ally code : 191-118-847
In-game help is useless.
This issue only affects p(l)ayers that have more shards of CX-2 than Appo. At least 3 tiers of the character quest for CX-2 (245, 295 and 325) have been linked to the number of Appo shards instead of CX-2 shards.
People that already have Appo at 7 stars won't have this issue.CG has not acknowledged this yet as far as I know, probably because it only affects non-whales that have managed to obtain more CX-2 shards than Appo ones.
Looks like your right, I just got appo shards drop from knightfall that pushes me over 245 and was able to claim this reward. So my issue is now fixed
It was finally fixed, at least for iOS. After forced client restart yesterday, I was able to claim CX-2 char rewards and even received 10 omicrons as compensation 👍
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