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AKAThePlaybook's avatar
AKAThePlaybook
Rising Vanguard
8 months ago

Web Store froze, gave an error, gave me nothing, but charged me.

I tried to grab an Anniversary crystal pack this morning, the site froze for a minute and then gave me an error. I bought it again, and it worked. I looked online, and was charged twice. Please refund the first charge since I received nothing.

pc
technical issues

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  • AKAThePlaybook's avatar
    AKAThePlaybook
    Rising Vanguard
    8 months ago

    I tried using EA Help, they took forever sending incorrect troubleshooting information, told me that I received the contents of both charges, and closed the ticket. This is absurd.

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