Sim voice audio extremely low quality

i implied such in the original post, but i want to clarify this is specifically about the sims 2 legacy collection that released today (january 31st 2025) as part of the sims' 25th anniversary. this issue is not present in the ultimate collection

Thanks for the report velocia

Could you also provide a DXDiag so we can take a look at this?

You can attach it to a reply here using the paper clip icon below the text box.

no problem, here's the dxdiag file. i can take a video recording as well to better convey what i'm hearing, if that would help.

I'm experiencing this as well, I have changed stereo type and played with volume settings and it has not fixed the issue.

That would be amazing! Thank you

super sorry for the wait, i've been struggling to get the game to open (my fault, i tried to put in a lot of cc i used to use). i've attached two videos below, listen closely and you should be able to tell what i mean. the voices have a robotic hiss to them that's especially noticeable when they're saying something that has an S sound or a SH sound in it. i'm videoing elder sims here but it does happen with other ages as well (i tested it with don lothario and dina caliente in pleasantview not long before i made this thread)

let me know if you would like me to record more examples.

I'm having the same issue with the Sims 2 re-release. Sims in my game tend to have a low-quality "crunchy" sound to their voices and it's very distracting. Sometimes it's not as noticeable depending on the Sim, what they're saying and what other sounds are also playing, but most of the time they just don't sound right. 

agreed, thank you for adding to this. i have a hard time explaining things but your description describes exactly what i've been experiencing

having the exact same issue here :(

I, too, am having the same issue in The Sims 2 Legacy Collection. I just came from playing the old version yesterday and could hear the difference like night and day when sims talk or make any noise themselves in the new version. The sim voices sound like they have been compressed too much, causing a very noticeable distortion.