The Sims 2 Legacy keeps crashing

Heya Queenzektra101 

Sorry to hear it, could you also provide an updated DxDiag so we can check it over?

Here is mine, I hope it helps.

Thanks Queenzektra101 

We would like to gather the error logs for these issues to investigate further. They should be located in C:\Users\<username>\Documents\EA Games\The Sims 2 Legacy\Logs if you would like to share you can follow the steps here. 

Here is the Link:

https://drive.google.com/drive/folders/12_KTmLoULlUYTGAqC_JpVEvw9G19yKtB?usp=sharing

https://drive.google.com/drive/folders/1BNdjPGsW_TsQop6LAbjGjYqq9EYY4LxS?usp=drive_link here is my link to my log also i hope it can help because am also having the same issue EA_Cade 

Were you able to solve your issue?

Nope, I'm still waiting for an answer and solution. I hope they patch it soon. CyrodillWarrior

My Sims 2 game also crashes at random times, usually after roughly 30 minutes. There seems to be some kind of issue with audio resources

Logs

EA_Cade​ I know it has been a while since I asked for help with this issue. Were you and the EA team able to find the reason that my game keeps crashing?

I'm going to attempt to revive this post for the second time since I have gotten no answers. Not only have I reported this bug through the EA app, but I have also gotten nothing back. I have been on a live chat with EA customer service and admitted that they had no fix after trying to convince me it was my PC when it wasn't. I have posted here multiple times without any solution. I am only doing it this way so new people can see it if they potentially have the problem as well. I have not touched the game since March 6th for this reason. I hope this gains traction again and other people like me find answers. EA_Cade​