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Natalieterry_xo's avatar
Natalieterry_xo
12 years ago
Solved

"Base game is incompatible with current expansion pack"

Hi,

Ive been trying for weeks to play my sims 3 games and its become so frustrating, Ive tried everything! I even wiped my whole laptop and installed all the sims games again but still no change.

I have a problem where the sims 3 launcher pops up but tells me my base game is incompatible with the current expansion pack. Shorty after i click ok an update pops up. I did this update last night which took me about 5 hours to complete. Once it finished I clicked play and the same thing happened! The same update then popped up and I am not willing to wait another 5 hours for it to complete and not work again. I checked previous forums where people have had the same problem as me but it doesnt seem to work. In one of them they advised to download a super patch and make it work from there? I did this but just as it was about to start the installation a box appeared saying "The setup has detected that version 1.42.130 of The Sims 3 is already installed. This setup installs an earlier version of The Sims 3 (1.22.9). You will have to uninstall the previous version before installing this version" I dont know where to get a more up to date version and i just don't know what more to do? I also tried to just uninstall the base game and reinstall it but that didnt change anything either.

The packs I have are Pets, High End Loft Stuff, Late Night, Generations and Seasons.

Please help as soon as you can, i think im getting withdrawl symptoms lol ☹️

pc
technical issues

20 Replies

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  • crinrict's avatar
    crinrict
    Hero+
    12 years ago

    What is your base game version right now ?

    Open the launcher and check the number in the lower left corner.

  • Natalieterry_xo's avatar
    Natalieterry_xo
    12 years ago

    Thankyou! it took me a while but it worked!

    The game launched and I reached as far as the load up screen where all the gameplay tips show up but then a little blue box came up saying "a serious error has occured with "Natalie.sims3" and it should restart the application. What do i do now?

  • Natalieterry_xo's avatar
    Natalieterry_xo
    12 years ago

    Thanks, as soon as i was about to follow the steps on the link you sent me, i realised that i no longer had the problem and now something else is occuring! (I know sorry, its just one thing after the other ☹️)

    Now its reaching the gaming tips bit after i chose my household but before it starts to load im getting the so called "Blue Screen of Death"

    I have windows 8 and ive have this laptop for less than 3 months now so i doubt it can be anything else but the sims

    I had this problem before as to why i wiped my whole laptop in the first place but sadly it hasent gone away

    Ive checked online but there isnt any help for windows 8 users, now im really stuck ☹️

    I know you've done so much already but if you can, please help me with this!

  • Natalieterry_xo's avatar
    Natalieterry_xo
    12 years ago

    And also it says the error is called "Kernel_data_inpage_error" if that helps anything?

  • Natalieterry_xo's avatar
    Natalieterry_xo
    12 years ago

    Oh I thought as much, thank you for all your help though 🙂

    The laptop itself did not come with a manual or a disk, only a windows 8 start-up booklet

    And yeah it does only occur when I load up the sims unfortunately

  • crinrict's avatar
    crinrict
    Hero+
    12 years ago

    There's usually a manual somewhere on the hard disc or you can find it in the internet.

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