If you see this error:
Please open Documents > Electronic Arts > The Sims 3 and delete Version.tag. You'll need to open the folders manually; the file won't show up in a search.
If this doesn't help, please move your entire Sims 3 folder out of Documents > Electronic Arts and onto your desktop, then try to launch the game again.
Omg thank you som much!! It works, youre the best 🙂))))
After downloading new iOs, I've reinstalled the 64BIT version available but I'm unable to run the my game. Please help!
@rachelwdg Apple computers run macOS; iOS is the operating system for phones and tablets. I take it you've installed Big Sur?
What happens when you try to play? If you get an error message, please either copy the exact message and post it here, or take a screenshot and attach it to a post.
yes, Big Sur.
When I try to play I get this error message "Não foi possível iniciar o jogo
O teu Jogo de Base de Os Sims™ 3 não é compatível com o actual Pack de Expansão de Os Sims™ 3. Actualiza o teu jogo através do programa de lançamento do jogo."
ENG: "Could not start the game Your The Sims ™ 3 Base Game is not compatible with the current The Sims ™ 3 Expansion Pack. Update your game using the game launch program."
I've already updated, uninstalled and the installed again, tried to update and repair with Origin but still get this error.
@rachelwdg Open Documents > Electronic Arts > The Sims 3 and delete the file labeled Version.tag.
@puzzlezaddict it worked!! thank you very much 🙂
I just downloaded the sims 3 64-bit base game and the expansion packs that I already owned but when I opened the launcher and clicked play I received an error message (attached below). Do expansion packs work with the 64 bit base game? Do I have to buy them all again? I've tried repairing and updating the game but that didn't help. I also tried chatting with support but they were no help. I am playing on MAC OS Catalina 10.15.4
@madds0804 Go into Documents > Electronic Arts > The Sims 3 and delete the file labeled Version.tag.
Hi - I was hoping somebody could help me on here as EA Support has been useless. I have a number of EPs on my Sims3.com account but they won't transfer to Origin so that I can play on Sims3 64bit & Metal version. In Origin it has listed that I have to Download one version and then another version is Unlocked (image attached). Could someone give some insight? Thank you
