Download Won't Download

the log can be found in documents/electronicarts/thesims3 and is called Sims3LauncherLogFile.log   c/p what it says

C/P what it tells me:

2013/12/31|21:54:04|OFB-SIM3:65376|Store Download Failure. Http URL connect error||http://na.lvlt.sims3store.cdn.ea.com/s/p/sims/sims3/sims3store/objects/DragonValley_Standard/DragonValley_Standard.Sims3Pack?nvb=20131231214318&nva=20131231233318&token=0cafd570f81c93e3cff67||Build Version: 20.0.53.023017|Platform: PC|Locale: en_US|Content URL: http://store.thesims3.com|Web Services URL: http://igs.thesims3.com|

your the second person i saw today with the same error  i'll post this in the helpers corner to see what assistance we can get you 🙂 it could be later tonight or tomorrow  

Thank you very much! That would mean so much to me. 🙂

your welcome 🙂

I would just try again.

I think servers are in overload.

I tried again and the same thing happened...

Did you find a way to help out? I'm so lost!

Is it just Dragon Valley ? Have you tried something else ?

What country are you in (which local are you downloading from) ?

Are you downloading from your purchase history or the Dragon Valley page ?

So far, yeah, I'm only having trouble with Dragon Valley. I've tried the troubleshooting process and it just stops working right in the middle of it. I can't even get to Step 3.

I'm in the US, trying to download it from thesims3.com. I bought it and went into my Purchase History and clicked download. It'll say that it's downloading into The Sims 3 Launcher, but then the download into the launcher, not even installing into the game itself, has just cut out and it won't finish. I've tried multiple times, daily since I bought it three days ago, and it still doesn't work.