How to deal with a bad "game adviser" chat?

sorry you had to go through that, whats the issue with your code ? is  it invalid ? too short ?  you can try live chat again and if you get the same person you can request another advisor , i do have some FAQ's on codes but it might not be what you need :/

edit had to hunt my stuff

game codes  http://answers.ea.com/t5/The-Sims-3/FAQ-Invalid-and-Used-Serial-Codes-amp-Games-not-showing-up-in/m-p/194028#M8203

and if the codes where for worlds for the store http://answers.ea.com/t5/The-Sims-3-Store/Guide-Sims-3-Store-Worlds/td-p/1589911

Hi Stinalina, I'm sorry to hear that you had a poor experience. I suspect that there was a technical issue-related disconnect, but these obviously shouldn't happen either.

Checking, it appears that you have since been contacted to clear up the situation.

Thank you so much for trying to fiend a solution! 

Its very nice to hear from others, makes you feel like your not all alone with the problems. 

- Unfortunatly I did not realise how this work and has not seen your message until now.

Im so sorry, but I really appriciate you trying to help. 

It was a discount code for Origen, but it was not usefull for anything relevant for me - As I only play Sims, and it came with a bunch of ristrictions that made it useless. But I later talked to a higher level person that gave me a code for Dragon walley instead... Im not really in to that, but at least this person understod my point and tryid to make it better. 

I have new problems with my game, but just don't want to deal with the "try to reinstall your game" advises... I wish somebody could actually fix it so i didnt have to be such a grumpy player 🙂 

If I give you XP - Is it a good thing? Im thinking it is, but just want to be sure its not harmfull to your. 

Thank you again for your kindness! 

Hi eadavid, thank you too for answering me. 

- Sorry im so bad at this format, my first reply was for rumbutter. I can't figure out if i could just reply both of you in the same reply...!?

Anyway, thanks for taking an interest, as you can see in my reply for rumbutter it was not a technical issue, more a head-under-arm issue, in giving me a discount as a bandaid for my poor working game, that actually was useless. But its ended, not in the best way, but somehow. Now I just need a working game.... 🙂 

Thank you again for giving me a reply

it's ok to reply to both in the same thread 🙂

mmkay so your having game issues now ?  try to descripe what is going on for example crash to desktop, game freeze, lags etc if your on a pc or mac if a mac we'll let our mac player/helper know so you can get help for nac

read crins thread here help is helpers to help you which also has links to some other threads which may help

http://answers.ea.com/t5/The-Sims-3/READ-FIRST-Help-us-Helpers-to-Help-you/m-p/255562/highlight/true#M13814

Great 🙂  I think im slowly working out how this system works 🙂 

You dont even want me to start on my game problems. I have had them for years, sometimes they are durable and sometimes they make my game impossible to play. They change as the wind blows.

I usually talk to people in the sims forum, but maybe this is a better place to get new forms for help.

I know crin and she's great! Unfortunatly Im on a Mac and she usually can't help there, I also look at bluebellflora posts, but so far havent found a solution for my new problems; launcher problems, upload impossible, online game impossible and major crash issues right now.... - Usually happen with a game freeze, or a when i try to save. 

- Im ususally playing the same game again and again and again.... gets really stupid. 

Im actually ready to finally trow in the towel and say goodbye to my beloved Sims... But would absolutely hate it! I will look at crins link and see if i can fiend a mac expert and give it a shot. 

Thank you so much! 🙂 

Hey stinalina,

yeah, we're a bit the same crowd everywhere 🙂

Caspinwall helps out for mac users but I guess she probably can't tell you anything new either since you're a regular at the sims 3 forum anyways.

hiya   stinalina i'd hate for you not to be able to play your sims hmmm when you as i saw in a post of your's you reinstalled origin  mac version  just wondering if you gave origin admin rights and restarted the computer if that would make a difference and origin may work then for you ?

Hi crin and rumbutter 🙂 

Yeah, I have been looking around the forum looking for new info, but can see its pretty much the same issues people deal with here... 

- Can't some of you start working at ea and get it to work properly - They seem to need some help there 😉

In regards to Origin, as you noticed im new here, and haven't really used Origin before. I had to install it a little while ago and im not really familiar with how it affects the game. I saw a post from Caspinwall about it can be corrupt, maybe i should just try to uninstall it, maybe for good, as it actually may be related to my latest problems... 

I don't remember what i did when i installed origin, and not sure how i give it admin rights, but will chek it out, and see if thats the trick. 

- Maybe Im actually learning something here anyway 🙂  

hiya to give orign admin rights don't know if it worls the same on a mac as apc but once it's downlaoded and installed right click the shortcut icon run as admin and restart the computer hmmm  hey you never know with what you learn you may help others too 🙂